Router Not Connecting to Internet? 5 Ways to Get Back Online!


Wondering what to do considering your Netgear WiFi router isn't connecting to the internet? If the answer to the question is yes, the following troubleshooting tips will surely be of some help to you. So, without further ado, scroll down, and continue reading.

Note: Follow the troubleshooting tips carefully. Otherwise, you'll still be stuck with the same issue and we won't be any help to you.

Troubleshooting: Netgear Router Not Connecting to Internet

Call Your Internet Service Provider (ISP)

The first step in line is to get things cleared with your Internet Service Provider. Chances are that the internet issue is from their end. Thus, give them a call and confirm whether the issue is from their side or not. In case it is, they'll send an agent over to your house to help you fix the issue.

In case the internet issue isn't from their end, then we recommend you to check the connection between your Netgear router and modem. Is the connection between both your WiFi devices is strong? No? Well, connect your devices using a wire instead of connecting them wirelessly.

Ping Your Netgear WiFi Router

Another thing that you can do in order to get rid of the internet issue is to ping your Netgear WiFi router. Relax! Performing a ping test isn't that big of a deal. But, in case you aren't sure about the process, follow the instructions mentioned below:

  • Switch on your laptop or PC.
  • Press the Windows key on the keyboard.
  • Go to Run, type CMD, and press the Enter key.
  • When the Command Prompt window opens, type IPCONFIG, and hit Enter.
  • You will notice the Netgear router login IP in the default gateway.
  • Now, ping your Netgear WiFi router.

Keep Your Router Away From Electronic Devices

If you've placed your Netgear router near cordless phones, washing machines, Bluetooth speakers, microwave ovens, treadmills, refrigerators, television, or any other transmitting appliance, then it is recommended that you change the location of your router right away.

Why? Because such devices can create unnecessary interference in the WiFi signals of your Netgear router. Therefore, listen to us and do as required. No point wasting any more time, right?

Update the Firmware of the Router

Updating the firmware of your Netgear WiFi router is another solution that can help you get rid of the internet issue. Performing Netgear router firmware update ensures that your WiF device is working properly. Thus, waste no time in updating your device.

All you need to do is, log into your WiFi router by accessing the page, go to the Settings option, select the model of your device, and click on the Firmware Update button. In case you get stuck while trying to update your router, get in touch with our technical experts.

Reset Your DNS Server

Still stuck with the same issue? If yes, then it's probably because of an issue from the end of your DNS server. But, fret not! To fix this issue, all you need to do is, reset the DNS.

Here are the guidelines that you need to follow in order to reset the DNS server:

  1. Click on the Start Menu at the lower left of your screen.
  2. Enter CMD after opening Run.
  3. The Command Prompt window will open.
  4. Now, type INCONFIG and press the Enter key on your keyboard.
  5. Restart your device.

The troubleshooting tips mentioned in this article will surely help you in getting rid of the 'Netgear router not connecting to internet' issue. On the off chance, if they don't, then it is recommended that you buy a Netgear range extender and install it by accessing the mywifiext setup wizard.

Post a Comment