The Top Four Ways a Managed IT Support Company Can Help Your Small Business

In Canada, only 70 percent of small businesses will survive for their first five years of business. If you flip that number, it means 30 percent of small businesses fail after five years. Thirty percent of small business owners are forced to close up shop on their dream venture. Many factors lead to business failures such as poor management, lack of proper budgeting, and low-quality marketing. Small business owners that do not choose to invest in expert professionals often fail. Easy and affordable tools such as managed IT services can help small businesses avoid a huge disruption in their sales. Here are the top four reasons why every small business should invest in managed technology services.

1. Increased Efficiency

A managed IT support company will increase operational efficiency. They will monitor your business's IT infrastructure. IT infrastructure includes the combined components required for the operation and management of the IT environment in its entirety. Traditional IT infrastructure includes laptops, desktops, mobile devices, networks, routers, firewalls, and data centres. Every component of your IT infrastructure must work seamlessly to avoid interrupting daily operations. A managed IT support company will proactively address issues, identify issues before they occur, and work to prevent business disruption. They will increase operational efficiency by allowing fewer incidents to happen randomly.

2. Competitiveness

Every small business is competing with other small businesses and large billion-dollar corporations. Unlike 50 years ago, the internet has made it possible for small businesses to provide goods and services to customers all over the world. You can sell locally or to a customer thousands of miles away with the click of a button. Social media websites have changed the game of digital marketing. Small businesses can reach millions of users with the right digital marketing platform. While all of this is very beneficial for your small business, it also means it has increased the competition astronomically. Why should a customer choose your brand or product over another business? A managed IT support company will ensure that your webpage, carts, and online presence is user-friendly and operational. A customer is easily frustrated when the cart on your website breaks. They will order the product from another company that has a fully operational website and secure payment processing systems. Managed IT services will lessen the likelihood of disruption and identify foreseeable issues, giving your company a competitive edge.

3. Quick Implementation of New IT

New technology will increase business efficiency. However, new technology can be difficult to operate. A managed IT service company can quickly roll out and implement new IT. They have in-house staff that can help operate the new technology until your employees are fully trained on its use. Some new IT requires special skill sets, especially on the “back end” of the network. As a business owner, you are pulled in different directions every day. It is time-consuming to try and learn how to implement and use this new IT without a degree in information technology. A managed IT service company will stay up to date on the latest technology that can help your business and implement it for you so you can stay focused on daily operations.

4. Cyber Security

Do your customers use their debit or credit cards to purchase products on your website? Did employees fill out documents with their addresses, social security numbers, and banking information during the onboarding process? Do you have private personnel information on the network? Nearly half of all Canadian small businesses lack cybersecurity measures. They are sitting targets for hackers. A security breach can cost small businesses millions of dollars in lawsuits. As a small business owner, it is your job to protect your employees and customers from a potential data breach. A managed IT service company offers cyber security. They will identify the weaknesses and implement better cyber security.


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